What We Collect and Why It Is Collected
We collect the information you give us when you register — your name, email address, phone number and the mobile wallet details you link for deposits. When you top up via bKash, Nagad or Rocket, we record transaction references so we can match your deposit to
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your account wallet and resolve any discrepancy quickly. We also collect device identifiers, browser type and session data to keep your account secure and to detect unusual login attempts. If you contact our support team, that conversation is stored so our staff can follow up without
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asking you to repeat yourself. We do not sell your personal data to third parties. Data shared with payment processors — including bKash, Nagad and Rocket — is limited to what those services need to complete a transaction. Retention periods vary by data type: account records
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are kept for as long as your account is active and for a period after closure as required by applicable law. Cookie data and session logs are held for shorter periods. Your continued use of the platform from Bangladesh, or any other eligible region, constitutes acknowledgement
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of this policy, though your rights remain subject to local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.